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Actuele storingen

Overzicht van actuele en recente storingen bij onze dienstverleners.

Telefonie

  • FTP file transfer service maintenance
    THIS IS A SCHEDULED EVENT Sep 17, 22:00 – 23:00 EEST Sep 8, 09:42 EEST Scheduled – We will be changing the load balancer in front of the FTP file transfer service during the maintenance window. This w …
  • Cloud Core 2026.4.0 version update 2/2, (Silo02-Sedna, Silo03-Elisa)
    THIS IS A SCHEDULED EVENT Sep 10, 22:00 – 23:00 EEST Sep 4, 09:15 EEST Scheduled – We’ll perform Cloud Core 2026.4.0 version update to environments: Silo02-Sedna, Silo03-Elisa.During this maintenance …
  • Voice Analytics / Voice Data
    Sep 4, 13:04 EEST Resolved – This incident has been resolved. Sep 4, 08:53 EEST Investigating – Dear Customer,Enreach is investigating possible problem in part of Voice Analytics / Voice Data services …
  • Cloud Core 2026.4.0 version update 1/2, (Silo01-Theia, Silo04-Eris)
    Sep 4, 00:00 EEST Completed – The scheduled maintenance has been completed. Sep 3, 22:00 EEST In progress – Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 28 …
  • Password Reset Temporarily Disabled
    Aug 19, 10:14 EEST Update – We are continuing to work on a fix for this issue. Aug 19, 10:07 EEST Identified – Due to a recently identified critical security vulnerability affecting our identity manag …
  • Voice Analytics data is not updating
    Jun 17, 09:20 EEST Resolved – Normal operating function has been restored. Jun 16, 22:51 EEST Monitoring – We have created a workaround to continue updating analytics data. We will continue investigat …
  • Voice Portal maintenance
    Jun 16, 20:15 EEST Completed – The scheduled maintenance has been completed. Jun 16, 20:00 EEST In progress – Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun …
  • Backend Maintenance (No Service Impact Expected)
    Jun 16, 20:13 EEST Completed – The scheduled maintenance has been completed. Jun 16, 18:00 EEST In progress – Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun …
  • Cloud Core 2026.3.0 version update 2/2, (Silo02-Sedna, Silo03-Elisa)
    Jun 12, 00:00 EEST Completed – The scheduled maintenance has been completed. Jun 11, 22:00 EEST In progress – Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun …
  • Cloud Core 2026.3.0 version update 1/2, (Silo01-Theia, Silo04-Eris)
    Jun 4, 23:00 EEST Completed – The scheduled maintenance has been completed. Jun 4, 22:00 EEST In progress – Scheduled maintenance is currently in progress. We will provide updates as necessary. May 29 …

Internet

  • FTP file transfer service maintenance
    THIS IS A SCHEDULED EVENT Sep 17, 22:00 – 23:00 EEST Sep 8, 09:42 EEST Scheduled – We will be changing the load balancer in front of the FTP file transfer service during the maintenance window. This w …
  • Cloud Core 2026.4.0 version update 2/2, (Silo02-Sedna, Silo03-Elisa)
    THIS IS A SCHEDULED EVENT Sep 10, 22:00 – 23:00 EEST Sep 4, 09:15 EEST Scheduled – We’ll perform Cloud Core 2026.4.0 version update to environments: Silo02-Sedna, Silo03-Elisa.During this maintenance …
  • Voice Analytics / Voice Data
    Sep 4, 13:04 EEST Resolved – This incident has been resolved. Sep 4, 08:53 EEST Investigating – Dear Customer,Enreach is investigating possible problem in part of Voice Analytics / Voice Data services …
  • Cloud Core 2026.4.0 version update 1/2, (Silo01-Theia, Silo04-Eris)
    Sep 4, 00:00 EEST Completed – The scheduled maintenance has been completed. Sep 3, 22:00 EEST In progress – Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 28 …
  • Password Reset Temporarily Disabled
    Aug 19, 10:14 EEST Update – We are continuing to work on a fix for this issue. Aug 19, 10:07 EEST Identified – Due to a recently identified critical security vulnerability affecting our identity manag …
  • Voice Analytics data is not updating
    Jun 17, 09:20 EEST Resolved – Normal operating function has been restored. Jun 16, 22:51 EEST Monitoring – We have created a workaround to continue updating analytics data. We will continue investigat …
  • Voice Portal maintenance
    Jun 16, 20:15 EEST Completed – The scheduled maintenance has been completed. Jun 16, 20:00 EEST In progress – Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun …
  • Backend Maintenance (No Service Impact Expected)
    Jun 16, 20:13 EEST Completed – The scheduled maintenance has been completed. Jun 16, 18:00 EEST In progress – Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun …
  • Cloud Core 2026.3.0 version update 2/2, (Silo02-Sedna, Silo03-Elisa)
    Jun 12, 00:00 EEST Completed – The scheduled maintenance has been completed. Jun 11, 22:00 EEST In progress – Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun …
  • Cloud Core 2026.3.0 version update 1/2, (Silo01-Theia, Silo04-Eris)
    Jun 4, 23:00 EEST Completed – The scheduled maintenance has been completed. Jun 4, 22:00 EEST In progress – Scheduled maintenance is currently in progress. We will provide updates as necessary. May 29 …